I was curious to know more about Emotional Intelligence and found it very interesting. So thought of sharing some key ideas with all...
Emotional Intelligence is being aware of your emotions as well as emotions of others you are interacting with; and using emotional awareness for making informed decisions or initiating actions. The emotional state you are in & what you are thinking at any time can affect your response to an unrelated event. Your response depends on your state of mind. So it does for others too. It is important to understand your own emotional state as well as emotional state of others to have a productive interaction with others. Non verbal cues may duplicate, underscore, match, oppose or replace verbal communication. It is not easy to read non-verbal cues, and therefore it is hard to gain absolute understanding of what a person is actually communicating. In my future posts, I will post some techniques to handle effective communications in the context of emotional intelligence.
Let me share a practical scenario that we all might have encountered in our professional life. Usually during any brainstorming session people get argumentative and emotions run high. It becomes difficult for the facilitator to keep discussions on track. What you can try is to pause discussions and ask people to share what kind of emotion they are feeling and why. Once people recognize their emotional state and get some time to reflect on it, they tend to think more rationally and emotionally charged arguments settle down. Give a small break and then continue with the discussion. Chances are that you will have much more fruitful brainstorming.
Let me know your experiences...
Emotional Intelligence is being aware of your emotions as well as emotions of others you are interacting with; and using emotional awareness for making informed decisions or initiating actions. The emotional state you are in & what you are thinking at any time can affect your response to an unrelated event. Your response depends on your state of mind. So it does for others too. It is important to understand your own emotional state as well as emotional state of others to have a productive interaction with others. Non verbal cues may duplicate, underscore, match, oppose or replace verbal communication. It is not easy to read non-verbal cues, and therefore it is hard to gain absolute understanding of what a person is actually communicating. In my future posts, I will post some techniques to handle effective communications in the context of emotional intelligence.
Let me share a practical scenario that we all might have encountered in our professional life. Usually during any brainstorming session people get argumentative and emotions run high. It becomes difficult for the facilitator to keep discussions on track. What you can try is to pause discussions and ask people to share what kind of emotion they are feeling and why. Once people recognize their emotional state and get some time to reflect on it, they tend to think more rationally and emotionally charged arguments settle down. Give a small break and then continue with the discussion. Chances are that you will have much more fruitful brainstorming.
Let me know your experiences...
